Customer reviews of Hixson Autoplex in Alexandria, LA

Great experience despite all of the unexpected and random hiccups. Despite it all they made this customer satisfied and that's what matters. Great people, great and memorable experience. Thanks Hixon!!!

Really take care of you!!! Highly recommend

The 5 stars are for saleswoman Beyonka Keller. She was so kind, helpful and understanding. She didn't sell me the truck but she stepped in and ironed out the kinks. Her concern and desire to help me were above and beyond. I'm very grateful she was there.

The man came to my workplace and serviced my vehicle there. He was very kind and answered all of my questions. I love the exceptional service!

Just want to give a shout out to my sales lady Beyonka! I stopped by Hixon about a month ago to see about buying a F250, diesel, Tremor, a model that isn't seen around here very much, as its meant for off road conditions and pulling heavy loads. I will be buying a specialized camper in the future that is designed for off grid camping. I gave Beyonka my list of requirements and she said I really had two options, custom order or hopefully it would be traded in within their network of dealers or possibly at the weekly car auctions that dealers go to. Beyonka would check in with me weekly to let me know that nothing had popped up on her radar, but she was scouring her sources and put the word out she was looking for this. A month goes by, and I was getting to the point I would have to go out of state and start trolling other dealers when she texted me that she just got word of a truck that checked all my boxes including the desired color I wanted, white. It belonged to one of the managers at another dealership and he was turning it in to get another truck I guess. So I went down to Hixon, she showed me a pic of the window sticker, and I said yes, I would be trading in my KIA, and also they gave a discount as this truck had 5,000 miles on it. The truck came in that afternoon, I drove it around and Curtis, the finance guy got me a great rate, so I drove it home that day. Loving my new truck, a big upgrade from the F150 I bought in 2011. Kudos to Beyonka for working to get the truck I wanted!

Great expeknrience I was ready to trade my Nissan rogue and me it happen... excellent service and I know I am really happy with my f150 4x4

This time everything was on point from beginning to end

Great service. Very professional. Took care of me right away.

The job I went in for was done in a excellent manner.

I had appointment scheduled and had an emergency and had to leave, Dustin was very understanding and helpful getting me rescheduled! Always very helpful and considerate!