Customer reviews of Hixson Autoplex in Alexandria, LA

I had the best experience while buying my Explorer. What I had dreaded became a delight because of my kind, thoughtful, and knowledgeable salesperson, Danielle. I truly believe I was treated honestly and fairly by both Danielle and Brady, the sales manager. Danielle was so supportive and informative. She also took extra time to explain all the details of my new Explorer and has continued to provide help and support to me. I highly recommend Danielle to assist in selecting a new vehicle.

We were in desperate need of a family car, but worried if it was going to be possible for us to get something knowing we didn’t have much to put down or the best credit in the world. None of that made a difference to Travis and he went above and beyond to help our family get a safe and reliable vehicle. This is only our second time going through a dealership for a car and I would recommend Hixson (especially Travis) to anyone and everyone. Thank you Travis!

Courteous and timely service

Chad Jeffers sold my husband his “dream truck” & we couldn’t be more pleased with the service we received! Besides being friendly and accommodating, he was knowledgeable and very easy to work with on our deal. I highly recommend him and Hixson!

Hixson Ford is the best place for all your needs from trucks to service, Hixson has It.

Great place hands down, from the leadership to the employees, i was satisfied with the way I was treated and the time it took to fix the problem.

While I was in the QuickLane for an oil change, I witnessed firsthand how well Allyson Brown runs the floor. She was knowledgeable, calm, and very clear about wait times, all while handling customers efficiently despite being short-staffed. My experience was excellent, and that was entirely due to her professionalism and leadership. As a business owner myself, I don’t give praise lightly—Allyson absolutely deserves recognition.

The ABSOLUTE best car buying experience I have ever had! Travis at Hixson was so wonderful to work with. I will recommend him to everyone!

Robert Alexander is a long time family friend. Highly recommend him for any of your personal or commercial needs

We had an amazing experience at Hixson! Everyone was so friendly, but Travis Burch was hands down the best salesman. He answered all of our questions, was patient, and made the entire process so smooth. Made my dream of owning my dream car a reality! Highly recommend using him at the dealership!