Customer reviews of Hixson Autoplex in Alexandria, LA

We’re in the business of making friends and making a difference.

We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at Hixson Autoplex of Alexandria Ford. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.

Review from Mike Walker
Mike Walker
6/30/2025
Just want to give a shout out to my sales lady Beyonka! I stopped by Hixon about a month ago to see about buying a F250, diesel, Tremor, a model that isn't seen around here very much, as its meant for off road conditions and pulling heavy loads. I will be buying a specialized camper in the future that is designed for off grid camping. I gave Beyonka my list of requirements and she said I really had two options, custom order or hopefully it would be traded in within their network of dealers or possibly at the weekly car auctions that dealers go to. Beyonka would check in with me weekly to let me know that nothing had popped up on her radar, but she was scouring her sources and put the word out she was looking for this. A month goes by, and I was getting to the point I would have to go out of state and start trolling other dealers when she texted me that she just got word of a truck that checked all my boxes including the desired color I wanted, white. It belonged to one of the managers at another dealership and he was turning it in to get another truck I guess. So I went down to Hixon, she showed me a pic of the window sticker, and I said yes, I would be trading in my KIA, and also they gave a discount as this truck had 5,000 miles on it. The truck came in that afternoon, I drove it around and Curtis, the finance guy got me a great rate, so I drove it home that day. Loving my new truck, a big upgrade from the F150 I bought in 2011. Kudos to Beyonka for working to get the truck I wanted!
Review from Debora Long
Debora Long
6/28/2025
Great expeknrience I was ready to trade my Nissan rogue and me it happen... excellent service and I know I am really happy with my f150 4x4
Review from Anthony Byrd
Anthony Byrd
6/25/2025
This time everything was on point from beginning to end
Review from Amanda Adams
Amanda Adams
6/21/2025
Great service. Very professional. Took care of me right away.
Review from Michael Anderson
Michael Anderson
6/08/2025
The job I went in for was done in a excellent manner.
Review from Marie Pruitt
Marie Pruitt
6/05/2025
I had appointment scheduled and had an emergency and had to leave, Dustin was very understanding and helpful getting me rescheduled! Always very helpful and considerate!
Review from Rick Langford
Rick Langford
5/23/2025
Great buying experience. Great service advisor also(Christie) 25 Lariat
Review from Christian Cunningham
Christian Cunningham
5/21/2025
Dustin and both Brandons are great to work with!
Review from Paula Lewis
Paula Lewis
5/09/2025
My appointment was at 7:15 for service. My vehicle was checked in immediately, wait time was less than an hour. Excellent service. Would recommend to friends.
Review from Savannah Fussell
Savannah Fussell
4/30/2025
Always pleasant experience.

Have a great experience at Hixson Autoplex of Alexandria Ford? Leave us a review at any of the following websites:

Google review buttom
Facebook review button